In the summer of 2020, I started a remote internship at Smarttwigs. I worked as a UX design intern with the Smarttiwgs product design team, where I was responsible for designing the beta version of the Benevv mobile application. Over the past three months, I designed approachable and valuable user flows and interfaces for the individuals and trusted brands to collaborate on this platform. Special thanks to my supervisor, Corey Burr, and everyone in the PM team and development team for being supportive. It's an incredible journey for me!
The initial design we had for Benevv app just piled up the functionalities without a clear user flow and information hierarchy. Our team wanted to be prepared for the beta launch in 3 months. How can we optimize the user experience based on current functions and research?
We spent three months researching, designing, and iterating interfaces of the Benevv app. We focused on presenting information in an explicit way that users can find out what they need intuitively in a blink.
The working environment is dynamic in project development. New design tasks may arrive at any time according to the feedback from user researchers and developers. Therefore, prioritize the tasks with PM became a routine every day and it helped me understand the goal in each sprint.
Communication in the early stage eliminates misunderstanding. Having communications before diving into design tasks can level up efficiency.
I often talked to other PM/front-end developer interns. Thus I have a clear vision of the design feasibility of my concepts from their perspectives. They would sometimes propose great ideas that can be applied to the design.