Voice Interface Design for Automobile

VUI design | UX research | Conversation design

Design methods and application on voice-centered multimodal experience design in automobile.

Overview

Intro

This is an ongoing master‘s project. In this project, I explored the design of an in-vehicle seamless multimodal experience with a focus on voice interface. I used taxonomy to summarize existing human-machine interfaces(HMI) and explore new design approaches. Subsequently, I designed a new chatting function for voice assistants in long-distance driving, providing a solution for drowsy driving and boring driving.

Logistics

Team
Shihui Ruan
Time
Aug 20' -  Apr 21'
Instructor
Dr. Wei Wang

Research

Desktop research

User research methods

Based on the research on VUI design methods, I settled down a combination of design methods and toolkits specifically for voice user interface design in the automobile with a focus on the seamless multimodal experience.

Semi-structured interviews

I interviewed 2 drivers and 1 expert from GAC motor. From the discussion, I found out the painpoints in user journey.

Design

Design methodology

Based on the research on VUI design methods, I settled down a combination of design methods and toolkits specifically for voice user interface design in the automobile with a focus on the seamless multimodal experience.

Toolkit 1

For the voice user interface design, the first part will be voice character design. In the participatory design workshop, the first toolkit is the Big Five personality traits cards.

In the workshop, each participant will be asked to pick five different traits from the cards and play a role-playing game to understand the character. At the end of this phase, the top five traits chosen will be the assistant's personality.

Toolkit 2

TBC
This project is still in progress

Meeting
Web app

Aldo

Benevv

Social
Giving
Mobile App

Juke

Focus
Device

CoC
Website

Georgia Tech Website Redeign